Terms & Conditions

Last Updated: November 7, 2023

1. Acceptance of Terms

By accessing and using the services provided by Stronghold Financial (referred to as "Company" or "We" in this document), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

2. Services Offered

Stronghold Financial provides ALTCS planning services, including 1:1 consulting, to help you navigate the complex world of ALTCS eligibility and planning. Additionally, we offer digital products, such as e-books, online courses, and informative guides, designed to provide valuable insights for your long term care journey.


3. Privacy and Data

We value your privacy and adhere to strict confidentiality standards. Any personal information shared with us is kept confidential and used solely for the purpose of providing our services. For more information, please refer to our Privacy Policy.


4. Payment and Fees

Our fees for 1:1 consulting and digital products are outlined in your personalized service and product agreements. Payment terms are specified within these agreements.


4. Refund Policy

Refund policies are defined in your service and product agreements. We are committed to providing value and ensuring customer satisfaction for both consulting services and digital products.


5. Content and Intellectual Property

All content on our website, including text, images, and materials, is owned by Stronghold Financial or licensed for our use. Reproduction or distribution of our content without permission is prohibited. When purchasing and using our digital products, you agree to use them for personal, non-commercial purposes and not to share, distribute, or reproduce them without our consent.


6. User Responsibilities

For consulting services, you are responsible for providing accurate and truthful information during the planning process. When purchasing and using our digital products, you are responsible for adhering to the usage terms specified in the product agreements.


7. Limitation of Liability

Stronghold Financial shall not be liable for any direct or indirect, special, incidental, consequential, or punitive damages arising from your use of our services, website, or digital products.


8. Indemnification

You agree to indemnify and hold Stronghold Financial harmless from any claims, losses, or liabilities arising from your violation of these Terms and Conditions, or any laws and regulations.


9. Termination

We reserve the right to terminate services and access to digital products in cases of misconduct or failure to meet agreed-upon obligations outlined in your respective agreements.


10. Legal Compliance

Our services and digital products are offered in accordance with applicable laws and regulations. It is your responsibility to ensure that you comply with all ALTCS regulations and eligibility requirements. When using our digital products, you agree to respect intellectual property rights and use them within the specified terms.


11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Arizona, without regard to its conflict of laws principles.


12. Changes to Terms and Conditions

We may update these terms from time to time. Any changes will be posted on our website. It is your responsibility to review these terms periodically.


13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please reach out to us at:

katieb@strongholdfin.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Your continued use of our services constitutes your acceptance of any updates or changes to these terms.